Yovid HelpYovid Help Center
Plain answers about Yovid plans, credits, the Seedance and image unlimited benefits, cancelling and refunds, each one checked against how the product behaves today.
Pick the question closest to yours. Each article spells out the rule Yovid applies, says when it was last checked, and points to the screen where you can see it in your own account. Building on our API instead? That has its own developer docs.
Plans and credits
- Pro vs Premium: monthly credits, discounts, resolution caps and extras on Free, Lite, Pro and Premium.
- How credits work: what moves the price of a generation, where you see it first, and how long credits stay usable.
- Cancel a subscription: the steps in Settings, what you keep until your paid date, and when money can come back.
Unlimited benefits
- 7 days of unlimited Seedance video: Premium's credit-free Seedance clips and how the unlimited channel queues them.
- 365-day unlimited images: credit-free text-to-image on Pro and Premium, model by model.
Talk to a person
Choose Contact support in the sidebar to open a live chat with the Yovid support team. You can also email [email protected] from the address on your account; for anything about a charge, include the order number listed under Settings → Payments.